How Telemedicine Centres are Shaping the Future of Healthcare
Featuring Sarang Deo
Telemedicine is cutting travel in South India, improving access, and paving the way for hybrid healthcare.
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Sarang Deo
Professor of Operations Management. He also serves as the Deputy Dean for Faculty and Research and as the Executive Director of the Max Institute of Healthcare Management (MIHM). His research focuses on healthcare delivery systems, with a particular interest in how operational decisions influence population-level health outcomes.
Key Takeaways
- Telemedicine centres significantly improved access to care for rural populations, especially for patients with simpler healthcare needs.
- Introducing telemedicine centres increased patient visits, reduced travel distance, and lowered indirect costs.
- Through a marketing effect, telemedicine centres helped raise awareness and increased hospital visits in nearby areas.